FAQ's

FAQ's (Frequently Asked Questions)

 

Do you make special designs?

Yes.

Can I make a special request for a product?

Yes, we can provide you with most of the Peruvian handicrafts even when they are not listed in this site.

What are the shipping costs?

Artisan Wonder ships the orders by Express Mail Service (EMS), a function of the Peruvian postal service operated in cooperation with postal services throughout the world. Delivery takes just four to seven days from the time we ship your order. Customers will be sent a DHL tracking number by email once their orders are shipped.

Do you wholesale orders?

Yes, orders over $ 500.00 gets special rates for all our products.

Will I be required to pay any import taxes or duties on the items I order?

We find it is fairly rare for our parcels to be intercepted by customs. However, if this does happen, you may have to pay local import duties. Customs policies vary from country to country. If you need further information, we advise you to contact your local customs office.

Can I pay by Western Union or Money Gramm?

Yes

Can I pay by Bank transfer?

Yes

What is Artisan Wonder's privacy policy?

LLACTA holds your privacy in the highest regard. We do not distribute any personal information to third parties If you didn't find the answer to your question on this page, please send us an e-mail. We'll be happy to help you.